Reaching for the Stacks – A Glimpse at Guatemala’s Library Culture

This is a special guest post from a volunteer with Librarians Without Borders.

Wilting from grappling with the new copyright management software package at the academic library where I work, I was delighted to be offered the opportunity to travel to Guatemala with Librarians Without Borders, a not-for-profit organisation which supports sustainable libraries in areas where information poverty is a significant impediment.  

 Scarred by conflict since the arrival of the Spanish in the 16th  Migel Angel Austurias Academycentury, Guatemala has only recently emerged from civil war and is in the process of re-negotiating its national identity.  Inspired by the gift of an exercise book in his youth, Jorge Chojolan founded the  Miguel Angel Asturias Academy in 1995, in Quetzaltenango (localy referred to as Xela, pronounced “shayla”),Guatemala‘s second largest city.  Asturias subscribes to the principles of Paulo Freire’s “Pedagogy of the Oppressed“, which foster critical thinking and the interrogation of divisive social norms.

 Poverty is a major obstacle to nurturing a culture of reading for pleasure in Guatemala.  Books in the home are a rarity. Asturias often struggles to service the educational needs of its students, given the limited library resources at hand. It also works to establish reading as recreation and to dispel a conception of the library as merely a homework space. The team of twelve from Librarians Without Borders contributed towards the deconstruction of this perception with a Library Day program catering to students from kindergarten to high school.  Younger children were treated to a puppet show adaptation of The puppetsThree Little Pigs which encoded a theme of knowledge as power, and books as the source of knowledge.  Older students played a True/False game, illustrated a comic jam and composed their own poems.  These activities were complemented by the physical layout of the library, which has structured and informal seating (no shoes permitted!) and book displays coinciding with the monthly social-awareness topics. These topics include human rights, discrimination, and ecology, for example.  Asturias has been promoting a respect for library books as a community resource over the last few years, and I felt proud to witness the first check-out as part of a pilot project to allow students to take books home with them.  

Chajul is in the Guatemalan Highlands and part of the indigenous Mayan Ixil (“eesheel”) community.  The women’s traditional woven clothing makes a dramatic tapestry of the steep streets, above which rear the hills from which guerrilla fighters instigated their campaigns over the course of the civil war, during which Chajul suffered severe casualties.  During the war, many parents kept their children at home and so schooling has been gaining currency again over the last two decades.

There is also an adult education program in Chajul, aiming to address the high levels of adult illiteracy (75% of the local population) and managed by volunteer students.  Limitless Horizons Ixil established a community library in Chajul in 2010, which serves 1500 members. Like Asturias, it offers an environment in which homework and study can be undertaken. Local homes are generally not conducive to study, as there is little personal space and incidence of domestic violence is comparatively high. Staff and supporters also wish to embed a culture of recreational reading in addition to advocating literacy as a means to empowerment.  As the staff librarians already offer a program of activities to incubate the desire to read, the children were very receptive to the story-time events planned and lead by the Librarians Without Borders team.  There were a number of knowledge transfer opportunities with the local and visiting librarian staff. Librarians Without Borders participants shared their collective experience with a view to helping the Chajul librarians make decisions about the opportunities and difficulties with which they are confronted.

A masterful ruse by the local team is to tell the children that there are hidden cameras concealed around the library premises to encourage the children to self-regulate their behaviour within the library.  My amusement was curtailed, however, by a chance comment by one of the local librarians in relation to theft: it occurs rarely and when it is detected, the librarians ask the child to explain why he or she stole from the library.  It is sobering to hear that the response is usually “Because I love this book and I have none at home”.  Working in an environment which is so information rich that it has to routinely destroy reading resources due to storage pressures, I am struck by the injustice of a child not having a single book of his or her own. This remains my most abiding memory of Guatemala, and rightly so.

Local studies at Penrith Public Library

Penrith Map showing Penrith location in Australiais a small city on the Cumberland Plain, located in the shadows of the stunning Blue Mountains. Down in the plains, roadside signage is a testament to the harsh environment: at frequent intervals drivers are warned of the daily fire danger rating and informed of the nearest flood evacuation route. Both natural disasters are common occurrences, though far better controlled now than they were in the past. Australia is clearly a tough place, and it’s a wonder to me that their early settlers not only survived, but built a thriving community. Perhaps the hardships explain why the locals value their local history as much as they do…

The Research Room

In addition to offering typical public library services—collections, internet access, programs, etc.—the Penrith Public Library also is home to a truly impressive local studies collection. The Research Room contains a comprehensive collection of materials relating to the region’s people and history. “Comprehensive” means separate collections for local history, photographs, family history, government information, and technical documents relating to the environment and urban planning in the area. The library also several special projects which aim to make their newspaper and historical photos available in a national database maintained by the national library. For a small library system serving a population of just 186,937 residents, this amazing effort has been made possible by the perfect storm of a dedicated individual, political support, and government funding. Starting in the 1980s there was a surge in interest in local and family history. In response the state of New South Wales decided to give political and financial support in these areas at their archives and in public libraries. The state still has many dedicated “local history librarian” positions.

The person responsible for the research room is not a local history librarian, but is a member of the local family history society. She is passionate about helping people connect with the past and preserving all possible local history. A few of the projects she leads are:

Support for history students

Chest belonging to volunteer nurse

A chest belonging to a local who served in the Royal Australian Army Nursing Corps during WWI

Some local students undertake a history project where they study the biography of a local man or woman who served in the First World War. To support these projects, the staff at the library have created profiles for each known local who was part of the war effort, complete with copies of service records, medals, newspaper articles, and, where relevant, a picture of their grave from the Commonwealth War Graves Commission. The next phase of the project will be to make the contents available online where links can take the students from the written summary directly to the source information.

Digitizing The Nepean Times

The archives of the Nepean Times gets pride of place in the Research Room

The archives of the Nepean Times gets pride of place in the Research Room

When it was clear that the Australian Newspapers Digitisation Program would not get around to digitizing Penrith’s local paper for many years, the library decided to fund the project itself. Once all eighty years of the paper had been scanned, the files were made available on Trove, the National Library of Australia online resource portal. Not satisfied with this progress, the library has organized volunteers to read through the digitized versions line by line to correct the text created by OCR (character recognition) software.

Local photo history

One more project relying on volunteer hours is the photo archives. The library is digitizing historical photos as the budget permits, while volunteers catalogue them according to an in-house system. The pictures are currently available in binders in the library and on the council website in a section called Penrith in Pictures. They will eventually also be available on Trove, which provides a more advanced database and a far larger audience than a small public library system could supply.

Vleuten Public Library

I felt fortunate to be able to visit Vleuten Public Library this September because it was very nearly closed last year. It was only saved by strong community support and a willingness to compromise on the part of the public and the library system.

Some context

Historically an independent village, Vleuten became a suburb of the city of Utrecht in 2001.  Although the former village maintained its own library for about a decade, their branch was recently put on the municipal chopping-block with the understanding that local residents would be able to use the newer and much larger branch in a neighbouring suburb.  However, the local decision makers soon discovered that they had underestimated community support. When the dust settled, the library was spared from closure BUT would no longer operate as a regular branch. What changed?

The compromise

Under the new system…

  • The branch was moved from its own designated building to a new, smaller space within the local municipal service centre
  • Its staff was cut to one part-timer
  • It lost 40% of its collection
  • It was forced to stop offering periodicals and public computer access
  • The opening hours were substantially extended

The library was able to extend its opening hours despite the other cuts because it moved to a new model of library management. The new system relies heavily on volunteers and technology to perform tasks which have traditionally required a trained staff member.

The library now occupies this corner of the local Wijkservicecentrum

At the time of my visit the volunteer was an out-of-work library technician with experience in special libraries. She explained that volunteers perform many key duties in the library, such as shelving, answering questions from the public, and offering assistance with self checkout. The part-time paid library staff member works three afternoons per week. Only she is able to issue new cards, pull holds from the shelves and offer programs.

While it was wonderful to hear about the community’s response to the library closure, I find myself unable to see the town’s solution in a solely positive light. It was particularly difficult to hear from a job seeker that this experimental model is being watched by municipal authorities who hope to make similar changes in other locales. Although the dedication of the Vleuten library volunteers is stirring, I can’t help but agree with the New Zealand Library and Information Association’s Statement on Voluntary Workers
– the best quality of library services is achieved through the use of paid and trained staff.